Process Standardization and Training

In this breakout session, learn best practices and insight on how to update your teams’ processes and onboarding. Topics to be discussed include: 

Process standardization: Documenting current best practices; Developing measurable outcomes; how process feeds into training; visual management aids; possible tools.

Training: Determining needs and skills analysis; defining job and performance expectations; providing context for why training is necessary; defining how training relates to job duties; Designing training with measurable outcomes.