Customer Success Manager
About The Role Sharethrough is looking for a Customer Success Manager to ensure success for our native content distribution campaigns. Your primary function will be the management of campaigns via the Sharethrough platform. You will work closely with the Sales and Business Development teams on the successful fulfillment of brand advertisers' campaign efforts. Responsibilities
- Serve as main point of contact for clients during campaign flight
- Analyze campaign objectives vs. performance data and identify strategies for maximizing campaign success
- Regularly contact clients regarding campaign optimization, growth strategies and opportunities
- Work collaboratively with Sales and Account Management on overall campaign strategy
- Direct client support and service
- Minimum 2 years experience managing online advertising campaigns either in a network or media agency environment
- Proven experience working with advertising clients to fully understand their advertising model and campaign objectives
- Demonstrated experience in quantitative analysis
- Thorough knowledge and understanding of online advertising
- Mac experience a plus
- College degree or equivalent work experience
- Detail-oriented with solid follow-up habits
- Be able to think quickly and strategically
- Superior time management and prioritization practices
- Strong presentation and excellent oral and written communication skills
- Flexible, adaptable team player with strong interpersonal skills
About The Good Stuff
- Competitive salary
- Equity: You're helping us build something great, so you should share some pride in the ownership.
- Health: Fully paid health coverage for your body, teeth, and eyeballs.
- Paid Time Off: Sick days when you need them, office holidays, and a generous vacation policy, so you can come back with a tan!
- Location: State-of-the-art office in the heart of downtown
- Commuter: We told you to come to work, didn't we? This only seems fair.
- 401K: Our employee 401(k) retirement plan will ensure your future is as bright as you're now.
- Disability and Life Insurance: Additional protection for you and your loved ones at no cost to you.
- Flexible Spending Account: Pre-tax contributions to expenses not covered by insurance like eyeglasses and dependent care.
- Catered Family Lunches: We believe families who eat together, stay together.
- Unlimited Drinks and Snacks: Go ahead an loosen your belt. No judgments here.
- Fun Stuff: Regular Team Fun!
- Oh, and we love dogs!